ACTION REQUESTED:
Title
Communication from the City Manager with a Request to RECEIVE and FILE the COMMUNITY LIVABILITY REPORT from the NATIONAL CITIZEN SURVEY.
Body
BACKGROUND:
National Citizen Survey
The National Citizen Survey (NCS) is a service offered by the National Research Center, Inc., in conjunction with the International City/County Management Association. The survey allows cities and counties to quantify their residents' opinions on a range of factors that impact their quality of life. The standardized questions and random sampling ensure valid results that can be compared across communities. Households were selected at random to receive the survey. A preliminary postcard was mailed to the selected addresses to introduce the survey, followed by two separate mailings of the full survey. In total, NCS collected 286 responses, or a 26 percent response rate. This rate provides statistically significant results within +/- 6 percentage points.
NCS collected the completed surveys and compiled the data. The survey and results are divided into three parts: community characteristics, governance and participation. The City's strengths and deficiencies from each section are outlined below. Additional information is also detailed from the custom questions and open ended question that were drafted by Staff. The information below is derived from the Community Livability Report drafted by NCS, which is attached.
Community Characteristics, Governance, Participation
Each question within the survey provided insight into three different factors that contribute to the overall quality of life for citizens:
* Community characteristics reflect upon what makes a community attractive to residents.
* Governance reviews the outlook that citizens have on the quality of services and the delivery of those services provided by the City.
* Participation measures respondents' engagement within the community.
Each of the three areas was rated on:
* Safety,
* ...
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